FAQs – Everything You Need to Know About HellaLabubu
🕒 How long will it take to receive my order?
We typically process and ship all Labubu products within 1–7 business days from the time of purchase（Standard items 1–3 business days; Handcrafted items 5–7 business days）. Once your order is shipped, you’ll receive an email with a tracking number so you can monitor your delivery every step of the way.
🔄 Can I return my Labubu items?
Absolutely! We offer hassle-free returns within 14 days of purchase. To be eligible, items must be unused and in original condition. Simply email us and we’ll walk you through the return process.
📧 How can I contact customer support?
If you have any questions or concerns, feel free to reach out to us at [email protected]. Our friendly support team will get back to you as quickly as possible.
🛍️ What kind of Labubu products do you sell?
We offer a wide range of Labubu merchandise, including:
Plush toys 🧸
Vinyl figures & blind boxes 🎁
Fashionable outfits 👕
Accessories and collectibles ✨
Everything you need to celebrate the magic of Labubu!
🌍 Do you carry all Labubu series products?
We do our best to stock the latest and most popular Labubu series. New drops arrive often—subscribe to our newsletter to be the first to know about upcoming collections!
📦 How can I track my order?
Once your package ships, we’ll send you an email with a tracking link. You can follow your shipment’s progress in real time using the carrier’s tracking system.
❌ Can I cancel my order?
Yes — but only within 24 hours of placing your order. After this window, we begin processing and fulfillment, so cancellations may no longer be possible. Please email us immediately if you need to make a change.
💸 Are there any discounts or promotions available?
Yes! We regularly offer exclusive deals, discount codes, and giveaways. Sign up for our newsletter or follow us on social media to stay updated on current and upcoming promotions.
📬 Still have questions?
Reach out to us at [email protected] — we’re happy to help! 💌